Frequently Asked Questions - Choosing a plan

The spending limit is a maximum bill amount that can be reached before we restrict your Internet use.
 
Data is charged at Rs10/GB, so for every rupee of your spending limit your usage will increase by 1/10th of a gigabyte (a little over 100MB) - a spending limit of Rs1,000 will equate to 100GB of usage, but once the spending limit is reached, the only websites you will be able to access are Hayai's, it's payment processors and the Hayai Zone.
 

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We've made selecting a plan quite simple: we offer a variety of services in a "small, medium & large" format.
 

• Light users should take "Hayai Lite"
• Medium users should take either a data plan or one of the low-end flat-rate plans.
• Heavy users should take either a data plan or one of the high-end flat-rate plans.

We expect users to choose a plan suitable to their needs.
 

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Yes.
We want to make it as easy as possible for you to pay your bill or top-up your account.

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This would really only apply to flat-rate plans.
Should take effect within 1 hour of the change (depending on how it is submitted).

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None, unless you are migrating from one type of service (wifi > copper > fiber) to another and a new installation/hardware is required.